{"id":17863,"date":"2025-07-25T12:50:42","date_gmt":"2025-07-25T10:50:42","guid":{"rendered":"https:\/\/solidscanner.com\/support\/"},"modified":"2026-04-22T01:09:13","modified_gmt":"2026-04-21T23:09:13","slug":"trinamix-nir-spektrometer","status":"publish","type":"page","link":"https:\/\/solidscanner.com\/de\/unternehmen\/support\/trinamix-nir-spektrometer\/","title":{"rendered":"Support \u2013 trinamiX Scanner"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\"><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home\u00adpage<\/span><\/p><\/nav>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:54;line-height:1.16;\"><span class=\"verlauf\">trinamiX NIR-Spektrometer<\/span><br>\n\u2013 Support<\/h1><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-2\"><p>Die\u00adse Sei\u00adte bie\u00adtet prak\u00adti\u00adsche Anlei\u00adtun\u00adgen zur Ein\u00adrich\u00adtung und zum Betrieb des Ger\u00e4ts sowie zum Erzie\u00adlen zuver\u00adl\u00e4s\u00adsi\u00adger Messergebnisse.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-text fusion-text-3\"><p><strong>Inhalts\u00adver\u00adzeich\u00adnis<\/strong><\/p>\n<\/div><div class=\"awb-toc-el awb-toc-el--1\" data-awb-toc-id=\"1\" data-awb-toc-options=\"{&quot;allowed_heading_tags&quot;:{&quot;h2&quot;:0},&quot;ignore_headings&quot;:&quot;&quot;,&quot;ignore_headings_words&quot;:&quot;direct|direkt|newsletter&quot;,&quot;enable_cache&quot;:&quot;yes&quot;,&quot;highlight_current_heading&quot;:&quot;no&quot;,&quot;hide_hidden_titles&quot;:&quot;yes&quot;,&quot;limit_container&quot;:&quot;all&quot;,&quot;select_custom_headings&quot;:&quot;&quot;,&quot;icon&quot;:&quot;fa-flag fas&quot;,&quot;counter_type&quot;:&quot;none&quot;}\" style=\"--awb-item-padding-right:5px;--awb-item-padding-left:5px;\"><div class=\"awb-toc-el__content\"><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:30;line-height:1.2;\">Ger\u00e4teeinrichtung<\/h2><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-top:20px;margin-bottom:50px;width:100%;max-width:250px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-color7);border-color:var(--awb-color7);border-top-width:3px;\"><\/div><\/div><div class=\"fusion-text fusion-text-4\"><ol>\n<li><strong>Laden Sie das Ger\u00e4t<\/strong> vor der ers\u00adten Ver\u00adwen\u00addung voll\u00adst\u00e4n\u00addig&nbsp;auf.<\/li>\n<li><strong><a href=\"https:\/\/trinamixsensing.com\/support\/\" target=\"_blank\" rel=\"noopener noreferrer\">Instal\u00adlie\u00adren<\/a> Sie die mobi\u00adle oder Desk\u00adtop-Anwen\u00addung<\/strong> auf Ihrem&nbsp;Ger\u00e4t.<\/li>\n<li><strong>Schal\u00adten Sie das Spek\u00adtro\u00adme\u00adter ein<\/strong> und ver\u00adbin\u00adden Sie es \u00fcber Blue\u00adtooth mit der&nbsp;App.<\/li>\n<li><strong>F\u00fch\u00adren Sie die Refe\u00adrenz\u00admes\u00adsung durch<\/strong>, sobald Sie von der Anwen\u00addung dazu auf\u00adge\u00adfor\u00addert werden.<\/li>\n<\/ol>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:30;line-height:1.2;\">App-Zugriff<\/h2><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-top:20px;margin-bottom:50px;width:100%;max-width:250px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-color7);border-color:var(--awb-color7);border-top-width:3px;\"><\/div><\/div><div class=\"fusion-text fusion-text-5\"><h3>Kontoregistrierung<\/h3>\n<p>Nach dem Kauf des Ger\u00e4ts soll\u00adten Sie eine Ein\u00adla\u00addung zur Regis\u00adtrie\u00adrung Ihres Kon\u00adtos erhalten.<\/p>\n<p>Falls Sie kei\u00adne Ein\u00adla\u00addung erhal\u00adten&nbsp;haben:<\/p>\n<ol>\n<li>Gehen Sie zur <a href=\"https:\/\/nirs.trinamixsensing.com\/\" target=\"_blank\" rel=\"noopener\">Regis\u00adtrie\u00adrungs\u00adsei\u00adte<\/a><\/li>\n<li>Erstel\u00adlen Sie ein&nbsp;Konto<\/li>\n<li>Kon\u00adtak\u00adtie\u00adren Sie den Sup\u00adport mit Ihrer E-Mail-Adres\u00adse, damit das Kon\u00adto akti\u00adviert wer\u00adden&nbsp;kann.<\/li>\n<\/ol>\n<h3>App-Download<\/h3>\n<p>Die  <a href=\"https:\/\/trinamixsensing.com\/support\/\" target=\"_blank\" rel=\"noopener\">spec\u00adtro\u00adme\u00adter <\/a><a href=\"https:\/\/trinamixsensing.com\/support\/\" target=\"_blank\" rel=\"noopener noreferrer\">app <\/a>ist ver\u00adf\u00fcg\u00adbar&nbsp;f\u00fcr:<\/p>\n<ul>\n<li>Android<\/li>\n<li>iOS<\/li>\n<li>Win\u00addows (nur ver\u00adf\u00fcg\u00adbar f\u00fcr Pal&nbsp;One)<\/li>\n<\/ul>\n<p>Laden Sie die neu\u00ades\u00adte Ver\u00adsi\u00adon aus dem offi\u00adzi\u00adel\u00adlen Anwen\u00addungs\u00adpor\u00adtal herunter.<\/p>\n<h3>Kundenportal<\/h3>\n<p>Nut\u00adzen Sie das <a href=\"https:\/\/nirs.trinamixsensing.com\/\" target=\"_blank\" rel=\"noopener\">Kun\u00adden\u00adpor\u00adtal<\/a>, um: <\/p>\n<ul>\n<li>Mess\u00adergeb\u00adnis\u00adse anzusehen<\/li>\n<li>Daten zu exportieren<\/li>\n<li>Berich\u00adte herunterzuladen<\/li>\n<\/ul>\n<p>Mel\u00adden Sie sich mit den\u00adsel\u00adben Zugangs\u00adda\u00adten an, die Sie in der mobi\u00adlen Anwen\u00addung verwenden.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:30;line-height:1.2;\">Best Practices f\u00fcr Messungen<\/h2><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-top:20px;margin-bottom:50px;width:100%;max-width:250px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-color7);border-color:var(--awb-color7);border-top-width:3px;\"><\/div><\/div><div class=\"fusion-text fusion-text-6\"><p>Zuver\u00adl\u00e4s\u00adsi\u00adge NIR-Mes\u00adsun\u00adgen erfor\u00addern eine kor\u00adrek\u00adte Pro\u00adben\u00adpo\u00adsi\u00adtio\u00adnie\u00adrung und eine aus\u00adrei\u00adchen\u00adde Signalst\u00e4rke.<\/p>\n<p>___<\/p>\n<h3>Direkten Kontakt mit der Probe sicherstellen<\/h3>\n<p>Mes\u00adsun\u00adgen soll\u00adten <strong>in direk\u00adtem Kon\u00adtakt mit der Mate\u00adri\u00adal\u00adober\u00adfl\u00e4\u00adche<\/strong> durch\u00adge\u00adf\u00fchrt werden.<\/p>\n<p>Emp\u00adfoh\u00adle\u00adne Vorgehensweise:<\/p>\n<ul>\n<li>Ver\u00adwen\u00adden Sie <strong>fla\u00adche Proben<\/strong><\/li>\n<li>Stel\u00adlen Sie sicher, dass die Pro\u00adbe den <strong>Mess\u00adkopf voll\u00adst\u00e4n\u00addig abdeckt<\/strong><\/li>\n<li>Ver\u00admei\u00adden Sie Spal\u00adte zwi\u00adschen Sen\u00adsor und Material<\/li>\n<\/ul>\n<p>Wenn das Objekt gekr\u00fcmmt oder klein ist, schnei\u00adden Sie nach M\u00f6g\u00adlich\u00adkeit ein fla\u00adches Pro\u00adben\u00adst\u00fcck&nbsp;ab.<\/p>\n<p>Sie\u00adhe: <strong>Best mea\u00adsu\u00adre\u00adment prac\u00adti\u00adces for por\u00adta\u00adble spectroscopy<\/strong><\/p>\n<p>___<\/p>\n<h3>So messen Sie d\u00fcnne oder transparente Proben<\/h3>\n<p>Trans\u00adpa\u00adren\u00adte oder d\u00fcn\u00adne Mate\u00adria\u00adli\u00aden k\u00f6n\u00adnen schwa\u00adche Signa\u00adle erzeugen.<\/p>\n<p>Emp\u00adfoh\u00adle\u00adner Ansatz:<\/p>\n<ol>\n<li><strong>Fal\u00adten oder sta\u00adpeln Sie die Pro\u00adbe (2\u20133&nbsp;Lagen)<\/strong><\/li>\n<li>Legen Sie sie auf einen <strong>reflek\u00adtie\u00adren\u00adden Hin\u00adter\u00adgrund<\/strong> (z. B. die wei\u00ad\u00dfe PTFE-Referenzkachel)<\/li>\n<li>Stel\u00adlen Sie vol\u00adlen Kon\u00adtakt mit dem Sen\u00adsor sicher<\/li>\n<\/ol>\n<p>Dies ver\u00adbes\u00adsert die Signal\u00adst\u00e4r\u00adke und die Messstabilit\u00e4t.<\/p>\n<p>Sie\u00adhe: <strong>Detec\u00adting thin films with NIR spectroscopy<\/strong><\/p>\n<p>___<\/p>\n<h3>Warum schwarze Kunststoffe mit NIR nicht identifiziert werden k\u00f6nnen<\/h3>\n<p><strong>Schwar\u00adze Kunst\u00adstof\u00adfe k\u00f6n\u00adnen mit NIR-Spek\u00adtro\u00adsko\u00adpie nicht iden\u00adti\u00adfi\u00adziert werden.<\/strong><\/p>\n<p>Grund:<br>\nVie\u00adle schwar\u00adze Kunst\u00adstof\u00adfe ent\u00adhal\u00adten <strong>Ru\u00df\u00adpig\u00adment (Car\u00adbon Black)<\/strong>, das nahin\u00adfra\u00adrotes Licht stark absor\u00adbiert. In die\u00adsem Fall kann das Spek\u00adtro\u00adme\u00adter kein ver\u00adwert\u00adba\u00adres Spek\u00adtral\u00adsi\u00adgnal erfassen.&nbsp;<\/p>\n<p>Sie\u00adhe: <a href=\"https:\/\/solidscanner.com\/de\/statt-nir-loesungen-fuer-identifizierung-von-schwarzem-kunststoff\/\"><strong>Why NIR can\u00adnot detect black plastics<\/strong><\/a><\/p>\n<p>Eini\u00adge dun\u00adkel\u00adgraue oder gef\u00fcll\u00adte Kunst\u00adstof\u00adfe k\u00f6n\u00adnen den\u00adnoch Teil\u00adsi\u00adgna\u00adle lie\u00adfern, die Ergeb\u00adnis\u00adse k\u00f6n\u00adnen jedoch unzu\u00adver\u00adl\u00e4s\u00adsig&nbsp;sein.<\/p>\n<\/div><div class=\"fusion-text fusion-text-7\"><h3>FAQ 1: Warum kann die NIR-Spektroskopie schwarzen Kunststoff nicht erkennen?<\/h3>\n<p>Schwar\u00adze Kunst\u00adstof\u00adfe ent\u00adhal\u00adten h\u00e4u\u00adfig <strong>Ru\u00df\u00adpig\u00admen\u00adte<\/strong>, die Nahin\u00adfra\u00adrot\u00adlicht stark absorbieren.<br>\nDa das Licht absor\u00adbiert wird, kann das Spek\u00adtro\u00adme\u00adter kein ver\u00adwert\u00adba\u00adres Spek\u00adtral\u00adsi\u00adgnal erfassen.<\/p>\n<h3>FAQ 2: Wie misst man d\u00fcnne Kunststofffolien mit einem tragbaren NIR-Spektrometer?<\/h3>\n<p>D\u00fcn\u00adne Mate\u00adria\u00adli\u00aden k\u00f6n\u00adnen schwa\u00adche Signa\u00adle erzeugen.<br>\nEmp\u00adfoh\u00adle\u00adner Ansatz:<\/p>\n<ol>\n<li>Fal\u00adten oder sta\u00adpeln Sie die Pro\u00adbe (2\u20133&nbsp;Lagen)<\/li>\n<li>Legen Sie sie auf einen reflek\u00adtie\u00adren\u00adden Hin\u00adter\u00adgrund (z. B. PTFE-Referenzkachel)<\/li>\n<li>Stel\u00adlen Sie direk\u00adten Kon\u00adtakt mit dem Sen\u00adsor sicher<\/li>\n<\/ol>\n<h3>FAQ 3: Warum muss die Probe den Messkopf vollst\u00e4ndig abdecken?<\/h3>\n<p>Trag\u00adba\u00adre NIR-Mes\u00adsun\u00adgen erfor\u00addern direk\u00adten opti\u00adschen Kontakt.<br>\nWenn der Sen\u00adsor teil\u00adwei\u00adse nicht abge\u00addeckt ist, <strong>kann Umge\u00adbungs\u00adlicht die Mes\u00adsung st\u00f6\u00adren<\/strong>.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:30;line-height:1.2;\">Datenexport<\/h2><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-top:20px;margin-bottom:50px;width:100%;max-width:250px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-color7);border-color:var(--awb-color7);border-top-width:3px;\"><\/div><\/div><div class=\"fusion-text fusion-text-8\"><p>Mess\u00adda\u00adten k\u00f6n\u00adnen aus dem Kun\u00adden\u00adpor\u00adtal expor\u00adtiert werden.<\/p>\n<p>Ver\u00adf\u00fcg\u00adba\u00adre Formate:<\/p>\n<ul>\n<li><strong>CSV<\/strong> oder <b>XLS<\/b> f\u00fcr die Datenanalyse<\/li>\n<li><strong>PDF-Berich\u00adte<\/strong> f\u00fcr Ein\u00adzel\u00admes\u00adsun\u00adgen oder Mehrfachmessungen<\/li>\n<\/ul>\n<p>Typi\u00adscher Ablauf:<\/p>\n<ol>\n<li>Mel\u00adden Sie sich im Por\u00adtal&nbsp;an<\/li>\n<li>W\u00e4h\u00adlen Sie den Mess\u00adda\u00adten\u00adsatz&nbsp;aus<\/li>\n<li>W\u00e4h\u00adlen Sie <strong>Export \u2192 CSV oder&nbsp;PDF<\/strong><\/li>\n<\/ol>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:30;line-height:1.2;\">Technische Einschr\u00e4nkungen der tragbaren NIR-Spektroskopie<\/h2><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-top:20px;margin-bottom:50px;width:100%;max-width:250px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-color7);border-color:var(--awb-color7);border-top-width:3px;\"><\/div><\/div><div class=\"fusion-text fusion-text-9\"><p>Trag\u00adba\u00adre NIR-Spek\u00adtro\u00adsko\u00adpie hat meh\u00adre\u00adre prak\u00adti\u00adsche Einschr\u00e4nkungen.<\/p>\n<h3><strong>Schwarze Kunststoffe<\/strong><\/h3>\n<ul>\n<li>Nicht nach\u00adweis\u00adbar auf\u00adgrund der Absorp\u00adti\u00adon durch Ru\u00df (Car\u00adbon&nbsp;Black).<\/li>\n<\/ul>\n<h3><strong>Minimale Probendicke<\/strong><\/h3>\n<ul>\n<li>Sehr d\u00fcn\u00adne Mate\u00adria\u00adli\u00aden k\u00f6n\u00adnen schwa\u00adche Signa\u00adle erzeugen.<\/li>\n<li>Fal\u00adten oder sta\u00adpeln Sie d\u00fcn\u00adne Pro\u00adben, um die effek\u00adti\u00adve Dicke zu erh\u00f6hen.<\/li>\n<\/ul>\n<h3><strong>Oberfl\u00e4chenabdeckung<\/strong><\/h3>\n<ul>\n<li>Der Mess\u00adkopf muss von der Pro\u00adbe voll\u00adst\u00e4n\u00addig abge\u00addeckt werden.<\/li>\n<li>Bei klei\u00adnen Objek\u00adten kann es erfor\u00adder\u00adlich sein, eine fla\u00adche Pro\u00adbe zuzuschneiden.<\/li>\n<\/ul>\n<h3><strong>Umgebungslicht<\/strong><\/h3>\n<ul>\n<li>Ver\u00admei\u00adden Sie Mes\u00adsun\u00adgen \u201ein der&nbsp;Luft\u201c.<\/li>\n<li>Exter\u00adne Licht\u00adquel\u00adlen k\u00f6n\u00adnen Mes\u00adsun\u00adgen beein\u00adflus\u00adsen, wenn die Pro\u00adbe den Sen\u00adsor nicht voll\u00adst\u00e4n\u00addig abdeckt.<\/li>\n<\/ul>\n<p>Wei\u00adte\u00adre Details:<\/p>\n<ul>\n<li><a href=\"https:\/\/solidscanner.com\/de\/statt-nir-loesungen-fuer-identifizierung-von-schwarzem-kunststoff\/\">War\u00adum NIR schwar\u00adze Kunst\u00adstof\u00adfe nicht erken\u00adnen&nbsp;kann<\/a><\/li>\n<li>Erken\u00adnung d\u00fcn\u00adner Foli\u00aden mit NIR-Spektroskopie<\/li>\n<li>Best mea\u00adsu\u00adre\u00adment prac\u00adti\u00adces for por\u00adta\u00adble spectroscopy<\/li>\n<\/ul>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:30;line-height:1.2;\">Support kontaktieren<\/h2><\/div><div class=\"fusion-separator\" style=\"align-self: flex-start;margin-right:auto;margin-top:20px;margin-bottom:50px;width:100%;max-width:250px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:var(--awb-color7);border-color:var(--awb-color7);border-top-width:3px;\"><\/div><\/div><div class=\"fusion-text fusion-text-10\"><p>Wenn Sie Pro\u00adble\u00adme bei der Ein\u00adrich\u00adtung, bei Mes\u00adsun\u00adgen oder beim Daten\u00adzu\u00adgriff&nbsp;haben:<\/p>\n<p><strong>E-Mail:<\/strong> <a href=\"mailto:info@solidscanner.com\">info@solidscanner.com<\/a><\/p>\n<p>Wenn Sie den Sup\u00adport kon\u00adtak\u00adtie\u00adren, geben Sie bit\u00adte Fol\u00adgen\u00addes&nbsp;an:<\/p>\n<ul>\n<li>Ger\u00e4\u00adte\u00admo\u00addell<\/li>\n<li>ver\u00adwen\u00adde\u00adte Anwendung<\/li>\n<li>Beschrei\u00adbung des Problems<\/li>\n<li>Screen\u00adshots oder Mess-IDs (falls verf\u00fcgbar)<\/li>\n<\/ul>\n<p>Dies hilft, Pro\u00adble\u00adme schnel\u00adler zu&nbsp;l\u00f6sen.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":20,"featured_media":0,"parent":19054,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"wp_typography_post_enhancements_disabled":false,"footnotes":""},"class_list":["post-17863","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/solidscanner.com\/de\/wp-json\/wp\/v2\/pages\/17863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solidscanner.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solidscanner.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solidscanner.com\/de\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/solidscanner.com\/de\/wp-json\/wp\/v2\/comments?post=17863"}],"version-history":[{"count":17,"href":"https:\/\/solidscanner.com\/de\/wp-json\/wp\/v2\/pages\/17863\/revisions"}],"predecessor-version":[{"id":19579,"href":"https:\/\/solidscanner.com\/de\/wp-json\/wp\/v2\/pages\/17863\/revisions\/19579"}],"up":[{"embeddable":true,"href":"https:\/\/solidscanner.com\/de\/wp-json\/wp\/v2\/pages\/19054"}],"wp:attachment":[{"href":"https:\/\/solidscanner.com\/de\/wp-json\/wp\/v2\/media?parent=17863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}